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FAQ

This is where you should find answers to common questions about the VechFlow platform, services provided, Awards Program, account settings and more! If you have a question, but cannot find it here, please contact [email protected]. Our team takes pride in responding to feedback. We will research, respond to you directly and update this page accordingly! Who know someone else may have the same question! We build this base of information for you and by you!

We know how tough car maintenance can be! We understand the frustrations of being busy 24/7 and not having enough time schedule or search services. We’re here just to make life a little bit easier. Utilizing our platform enables you to do just about anything in half the amount of time and effort.

We sure do! Our friendly and knowledgeable customer services reps respond via the [email protected] mailbox 24/7/365. You should expect a response within 48-hours.

We are based in Virginia, however, our service platform is nationwide! If you have an internet connection, you can find us!

Yes, they expire, but you can earn more Star Rewards as you conduct more Vechflow Activity such as rating merchants, logging information or visiting one of our Vechflow partners.

Never! Vechflow is in the business of protecting its customers. We do not sell, share or publicize any contact information.

Vechflow has invested in top data security features through our web hosting services, including obtaining an SSL Server Certificate. An SSL Cert protects your customers’ sensitive information such as their name, address, password, or credit card number by encrypting the data during transmission from their computer to your web server.SSL is the standard for web security. An SSL Cert protects your customers’ sensitive information such as their name, address, password, or credit card number by encrypting the data during transmission from their computer to your web server. SSL is the standard for web security, and a Server Certificate is required by most merchant account.